Tech Companies That Made QueueSafely Amazing
Features That Set You Up For The Best Contactless Queue Solution
The Ultimate Budget-Friendly Queue Management System For Your Business
Easy to Implement
Just print the QR Code poster and display it outside at the entrance.
A QR code will be generated upon your registration for QueueSafely. You just need to print out the QR code page and post it outside at your location. Customers who come to the store or pass by could scan the QR code directly to check the flow capacity and join the queue without asking the staff.
No Need Of Keypads Or Special Devices For Counter Staff
Counter staff can use their smart phone to call the queue.
Your staff can call the queue at any place without using keypads or special devices, which can save the costs of hardware and enhance work efficiency.
Queue Insights
Analytical data like total visits, wait times, serviced time is available even to the most basic plan.
Want to know what's going on at your business every day and adjust your management strategies in time? QueueSafely's backstage provides you with analytical data like peak hours, total visits, wait times, serviced time, so that you can obtain your store information at a glance.
Easy Fall Back Option
Add a ticket printer and you can issue tickets to customers without a smart phone or a data plan.
For customers who do not have a smart phone or a data plan, you can add a ticket printer in your store to issue out ticket numbers directly.
Easy Management
All setup is done from the cloud admin panel. QueueSafely is a cloud-based service that operates on our company's web servers. You do not need to download or install any proprietary software, which reduces the cost of software, hardware, electric power and maintenance for your business.
Best Value Solution
The most cost-effective queuing solution in the market with this level of functionality. Starting at 19 SGD per month, QueueSafely is the most cost-effective queuing solution in the market. If you haven't tried queue management system before or have any doubts about its functionality, you can try it without hesitation.
Fine-Grained Permission
Each counter staff can be given access to call their own queue service lines.
Each of your selected employees can be given access to see the real time queuing situation. You don’t need to assign a staff to be solely responsible for calling lines. This will save your labor costs, improve efficiency, and cultivate the cooperation ability of your employees.
Make Queuing Safer And Easy For Your Customer
Virtual Queuing On Your Phone For Better Time Management
Convenient
Easy to use, all you need is a phone.
Allow courtesy postpone to let others go first.
SMS notifications remind you of upcoming queues.
All you need for QueueSafely is a smart phone, without the installation of software. You can join, cancel at any time, or even postpone your number to let others go first if you haven't made it to the location on time.
Highly Efficient
Allows you to take multiple queues.
Displays estimated waiting time for you to manage your time better.
Customers could join multiple queues and see which one is faster. You can choose to wait in the car, in a nearby café, or go to a barber shop to get a haircut first. You don’t need to be present at the location until it’s your turn.
Intelligent
You can sign in via SingPass Mobile to get in queues.
Remote canceling option allows you to drop out of queues at any time.
Customers can login to QueueSafely via SingPass to join queues. You can cancel your ticket at any time if there’s a change in schedule. This will be very handy and time-saving for you.
Hardware Is OPTIONAL
You do NOT need hardware to run QueueSafely. If you wish to enhance user experience with digital screens, queuing machine, and ticket printers, we do have a selection for you to choose from.
The People Behind QueueSafely
Owen Sim
Founder, CEO & CTO
Catherine Hu
Founder, CMO
Wilson Goh
Founder, COO
Ken Loy
Advisor
Judd Balayan
Business Development
Jeff Dytuco
Business Development
Kenneth Yap
Business Development
Joie Castillo
Country Manager
Andy
Sale & Marketing
Carina Qute
Sale & Marketing
Anna
Sale & Marketing
Aishling
Sale & Marketing
Shang Bin
Tech Development
Zee Kim
Tech Development
Hilary He
Tech Development
Feng Yu
Tech Development
Xiao Jun
Tech Development
Sam
Creative
Petra
Creative
FAQs
Which Plan Should I Choose?
The best plan for you entirely depends on your usecase. If you’re unsure you can always start with the lowest plan and upgrade to a more premium plan when needed.
Can I Cancel/Change My On-Going Plan?
No! We currently offer pre-paid plans that are heavily discounted and they cannot be cancelled, you can start with a 1-month plan before committing to a longer duration.
I have many outlets do I have to sign up a plan for each outlet?
Yes, each QueueSafely Plan is for 1 outlet/location only. If you have more than 10 outlets you can contact us for a custom plan.
Which Payment Methods Do You Accept?
QueueSafely accepts all major debit and credit cards every country include Alipay, WeChat Pay or iLINK CBC Digital Token.
Can my customer join the a queue remotely?
Yes. If you display your Unique QR code on your website or your customer saved your Unique QR code, they can take join queue remotely.
Can QueueSafely be used offline?
No, QueueSafely is a cloud-based solution that leverage the cloud for processing to make it so easy to setup.
Do I Have To Install Any Software?
No! QueueSafely is a cloud-based service. You do NOT need to download or install any proprietary software or hardware.
Is Hardware Included?
No, there is no additional hardware needed to get QueueSafely going. Any smartphone with internet access will do.
Can I display my Queue Status on a big screen in real-time?
Yes, you can use any Smart TV/Laptops/Tablets to display queue status and inform customers about the queue status in real-time.
What if I have a customer that does have a smartphone or data plan?
QueueSafely supports "Offline Ticketing", by adding a ticket printer you can accommodate the needs of such customers.
Will there be new features?
Yes! We will keep adding new features as we grow and any new features that are added to your current plan will be available to you free of charge.
Does QueueSafely Work In My Country?
QueueSafely works globally. What’s more our SMS notification support up to 200+ countries. A tourist visiting can also receive SMS notification if they are using international roaming.
